Revolutionising
RECEIVABLES COLLECTION
Get Overdue Receivables Paid Without Sacrificing Your Customer Relationships
Say goodbye to overdue receivables that strangle your cash flow and keep you up at night. By keeping human connections at the centre, we’ll ensure your trade accounts get paid, without sacrificing what matters most: the relationships you have with your customers. Enjoy less stress, smoother processes, and the predictable profits that follow.
Amanda Lee
Founder, Receivables Cashflow Management
LEADING
Authority in Trade Accounts Collection
HUNDREDS
of Businesses Getting Paid What They Are Owed
GUARANTEED
98% of Overdue Accounts Paid in 90-Days (or less!)
18+ YEARS
Experience
Revolutionising
RECEIVABLES COLLECTION
Amanda Lee
Founder, Recivables Cashflow Management
Get Overdue Receivables Paid Without Sacrificing Your Customer Relationships
Say goodbye to overdue receivables that strangle your cash flow and keep you up at night. By keeping human connections at the centre, we’ll ensure your trade accounts get paid, without sacrificing what matters most: the relationships you have with your customers. Enjoy less stress, smoother processes, and the predictable profits that follow.
LEADING
Authority in Trade Accounts Collection
HUNDREDS
of Businesses Getting Paid What They Are Owed
GUARANTEED
98% of Overdue Accounts Paid in 90-Days (or less!)
18+ YEARS
Experience
Harness The Power of Relationshipsto Protect Your Business and Future
You’re in the Perfect Place if You Want to…
Get
Your Overdue Accounts Paid
Get the money you’re owed in your bank account, and break free from the cash flow struggles that are strangling your business's growth.
Maintain
Strong Customer Relationships
Protect your strong customer bonds with a personal, compassionate approach that eradicates the awkwardness and intimidation associated with debt collection.
Sleep
Better at Night
Experience freedom from the burden of overdue receivables that strains your relationships, and get back to enjoying your business.
Transform
Your Company Wide Customer-Centric Culture
Create a healthy, people-first culture of compassion, respect, and commitment that helps drive the results you need for long-term growth.
We’ve Helped Hundreds of Businesses Enjoy More Cash Flow Confidence and Peace of Mind
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“Amanda has been an integral member of our credit team for many years and together with our accounts clerk, she has ensured our bad debt level has been exceptionally low. Her skillset and commitment ensure we are paid sooner than many others which has improved cashflow and lowered our risk. We would recommend any business to use Amanda Lee“
Steven Humphris, Managing Director
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“Our overdue aged receivables were approaching their highest level ever when we contacted Amanda Lee . Previously, we had used two other commercial debt collectors and two solicitors. Both had delivered high costs, high write offs and high client exit numbers. Since implementing Amanda’s unique approach, our overdue receivables decreased 75.65% in six months. Most of this debt was more than 12 months old and we’d lost all hope of recovering it. Amanda’s methods created the results and rectified our receivables cash flow. I was skeptical at the start, but Amanda Lee aided us in forging stronger relationships with our customers and eliminated our overdue receivables issues.”
Luke Miller.
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“I personally can’t thank Amanda enough for the tools she supplied to myself and my team. We bought Amanda into the business in our earlier years to assist with receivables management and cash flow. Her methodology helped us build authentic relationships with our customers and improved our receivables cash flow and ability to continue selling to our customers, therefore giving us more opportunity to grow. Amanda’s approach brought our overdue receivables down to low single digit percentages and improved the cash flow in the company, while also improving our own team culture and relationships. This had a significant impact on the way we do business and deal with each other as a team. Our relationships and customer service became a priority and a matter of integrity in our business.“
Jason Daniels, Founder & Director
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“As the owner of Tenacity Design, I can’t emphasise enough the invaluable assistance Amanda provided in retrieving significant old debts from one of our major clients. Not only was she successful in securing the funds, but she also managed to maintain a strong client relationship throughout the process. This has allowed us to continue a seamless collaboration with our customer. Her professionalism and expertise are truly commendable. “
André Le Roes
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“Amanda has an excellent understanding of her clients needs and how to help them ensure that their customers pay and stay loyal at the same time.”
Dr Peter Ellis
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“I have no hesitation in recommending Amanda Lee. She is highly motivated and will work diligently on behalf of any client. I have passed Amanda's details on to various clients of mine in need of her services and all have provided me with glowing reviews.”
Amanda Cassar
Are Overdue Receivables Derailing Your Business Growth?
There's no question about it — your dedication and the efforts of your team provide an outstanding product or service to your customers. So, you deserve to get paid! You're not working for free, and you're not a cash flow solution for your customers. However, in an industry where credit can be thrown around like confetti, getting paid isn't easy.
If you’re like many other businesses, you’ve struggled with overdue trade accounts. And as a result, your cash flow, team morale, and customer relationships suffer. Delayed payments can make it daunting to manage your own financial commitments, leading to a vicious cycle of stress that keeps you awake at night.
But Let’s Be Honest… Asking Customers for Money Can Harm Your Long-Term Relationships
No one likes being asked for money!
Sending your customer to a debt collector might get you paid, but it virtually guarantees they're never doing business with you again. And entrusting the job to your team can lead to internal conflicts and power struggles that damage your company culture.
Let's face it, no-one likes awkward and confronting conversations. And on the flip side, no-one likes parting with their money and being asked to pay an overdue account.
So, if you find yourself wondering if these customers are ever going to pay you (or if it's even worth it), you're not alone.
Do You Resonate With Any of These ChallengesTrying to Collect Overdue Receivables in Your Business?
Are you feeling pressured and stressed trying to pay your own creditors and wages? And you're relying on customers to pay to keep your business pulse beating.
Are your customers asking for extensions of credit and more time to pay their accounts? And you're worried you'll lose the relationship if you don't agree (after all, they've always paid eventually....)
Does sending a debt collector to deal with your loyal customers feel like overkill? And you want to get paid without your business being 'bad mouthed' by unhappy ex-customers.
Do your salespeople want to keep selling, but your accounts team wants to put customers on hold? And you're facing challenges managing internal relationships and navigating personality clashes within your team.
Is there an underlying sense of mistrust towards your customers embedded within your business culture? And you want to change the way your staff communicate with customers.
Are you lacking effective, foolproof systems to deal with unpaid accounts? And as a result, you’re reinventing the wheel or being leveraged by customers every time you speak to them.
If this sounds familiar, or you just want to effectively simplify the way your business deals with unpaid trade accounts, we can help. By harnessing the power of kind, connected communication, we can create a financial win-win for you and your customers, and protect the relationships you’ve spent years building.
An In House Solution to Eliminate Your Stress and Get Your Business Paid…
Without Intimidating Debt Collection Strategies That Lose Your Customers
At Receivables Cashflow Management, we do so much more than just collect your money. By harnessing and nurturing your customers in a human capacity, and streamlining your receivables process with technology, we can turn your business around in as little as 90 days.
With a 98% collection rate in every industry, our unique philosophy is unlike any other service in the market. Why? Because we focus on the humanness in your trade debtors. We step into your business as a part of your team and reach out to your trade debtors as individuals. As a result, we not only make unpaid accounts a thing of the past, but also help to optimise cash flow, improve relationships, and increase repeat sales.
As experts in human connection, our effective approach puts people first and lets your profit flow.
Our 3-Step Approach to Unlocking Your Cash Flow
Step 1
Connect
Instead of sending them to a debt collection agency, we’ll step in as a part of your team to connect with your customers. Using synergistic communication, we make them feel valued and understood and reduce any chance of offence or upset. We're always protecting your reputation.
Step 2
Respect
We take time to get to know the person, business, and situation behind the debt. Our open and respectful line of communication shows that we want to work together for a solution. This develops trust, shows we care, and protects the relationship you’ve worked so hard to build.
Step 3
Collect
With a healthy foundation of connection and respect, your customers are far more open to collaboration! We not only work out a solution to get their current accounts paid, but transform their payment behaviours to ensure ‘on time, every time’ payments moving forward.
By building a solid relationship based on trust, not price, you can cultivate enduring customer loyalty and prevent potential issues before they arise.
Services That Go Beyond Simply Getting You Paid
Here’s exactly how we can help you transform your business and culture:
90-Day Turnaround Solution
Get a minimum of 98% of your overdue receivables in your bank within 90 days. Transform your business’ cash flow, empower your teams with smooth processes, and ensure your long-term business success.
In-House Receivables Solution
Enjoy peace of mind knowing you’ve got us as a part of your team to manage and collect account receivables regularly. By doing what we do best, we take the pressure off your internal accounts, sales, and admin teams.
Consultation
& Team
Training
Overdue accounts can be a symptom of wider problems in your business. Through in-house training with your teams, we’ll help you get to the root causes holding you back from growth, and help transform your culture for good.
See the Difference in Your Business
With Our Proven Collection Philosophy
Your Business Before Working With Receivables Cashflow Management
You’re stressed out wondering where you’ll get the cash to pay your staff this week.
You feel like you’re working for free, but don’t want to lose customers to your competitors.
Your relationships outside of work are suffering because you’re constantly wound up and overwhelmed.
Your sales staff and accounts team are at war with different ideas on what to do about unpaid accounts.
You’re unable to apply for credit of your own, because your cash is tied up in trade debtors and the bank doesn’t like it.
Internal frustrations in your team are reflected in bad customer service.
The weight of the hard, awkward conversations on your to-do list leaves a pit in your stomach every day.
You’re not excited by your business’s growth, because the issues seem to grow with the business.
You see other people (including customers) as your ‘problem’ and feel frustrated by their impact on your day.
Your Business After Working With Receivables Cashflow Management
You have a sustainable, proven system and strategy that grows your business.
You sleep easy knowing you’ll never have bad debts again.
Your cash flow confidence and peace of mind has renewed your passion for the business.
Your relationships and family outside of work are thriving because you’re free from stress and burnout.
Your staff respect your customers and work hard to build loyalty and create connections.
Your Accounts and Sales teams are doing what they do best, while we’re taking care of money collection.
You’re freed up to play to your strengths too, nurturing customer relationships and focusing on business growth.
Your customers feel heard and respected enough to own their debt and pay you what you’re owed.
You can’t wait to take your business to the next level, knowing cash flow won’t hold you back from success.
You know that caring about people increases profits, and your mindset helps you achieve the results you want.
What Sets Us Apart?
Here’s why hundreds of businesses choose us to make their bad debt a thing of the past:
We Work As an Extension of Your Business
Your customers feel relaxed knowing one of your team members has contacted them directly (not an account-killing debt collector). By treating your customers with kindness and respect, we protect your reputation and the prospect of word-of-mouth referrals.
We're Experts in Human Behaviour & Emotional Responses
We’ve spent 18+ years studying and understanding the most effective ways to manage emotions and relationships for the best business outcomes possible. Our superpower is harnessing the power of kind, connected communication to create a financial win-win for both you and your customers.
We Deal With The Root Cause of Your Accounts Receivable Problems
Unpaid debts are common, but that doesn’t mean they’re not preventable. They’re usually a symptom of wider challenges in your business’s culture and systems. Beyond our service, we also provide support and training that gets to the heart of your problems and sets you up for long-term transformation.
Our Proven Approach Works Across Any Industry (With a 98% Success Rate!)
Collecting overdue trade accounts is what we do best. No matter what product or service you’re selling, or who you’re chasing money from, our 3-Step method is proven to get results and protect relationships every time. We’re committed to getting your business the outcomes you need.
Hi, I'm Amanda Lee...
Amanda Lee
Founder
And I’ve made it my mission to create as much social impact as possible through the power of relationships.
Chasing debts and collecting overdue accounts is my gifting - but my passion and approach span well beyond simply that. I’m here to lead a business revolution and prove that treating people with kindness, prioritising connection, and protecting relationships creates the greatest profits in every way (not just financial!)
As a business, you understand the importance of relationships. But, you don't want to be taken advantage of in these relationships and you expect to receive payment for the hard work you do. Over the past 18+ years, I’ve developed a proven approach to bridge this gap for you and ensure you get the outcomes you deserve without losing people in the process.
I’ve helped hundreds of businesses turn their cash flow around, and drive long-term sustainable growth - and I can’t wait to help you too.
Feel Empowered to Take the Stress Out of Getting Paid
Learn more over on our blog:
Ready toTake Control of Your Overdue Receivables and Unlock More Cash Flow For Business Growth?
With our support, you’ll finally be able to:
Enjoy peace of mind knowing you’re getting paid on time, every time for what you’re owed.
Break free from the cash flow struggles strangling your business and leaving you stressed.
Maintain (and even improve!) your long-term relationships with your customers.
Transform your company culture to prioritise human connections, kindness and respect.
