Our Services
PEOPLE-FOCUSED RECEIVABLES MANAGEMENT & COLLECTION
At Receivables Cashflow Management, we do so much more than just collect your money. By harnessing and nurturing your customers in a human capacity, and streamlining your receivables process with technology, we can turn your business around in as little as 90 days.
Here’s how we can help you:
Our In-House Approach Sets us Apart…
We work to deal with your unpaid receivables challenges in-house, getting you the money you’re owed without damaging your customer relationships.
The stress of unpaid accounts drives many people to hand over control to third-party companies. While these solutions may get you paid, it can often come at the cost of your valuable customer relationships. In a world where social media and online reviews can make-or-break your business, your reputation can be seriously at risk.
That’s why we offer an in-house approach, to keep you in control of your cash flow, relationships, and reputation. Whether we’re upskilling your current staff, or stepping in as your collectors, your customers will always feel they are being contacted by a member of your team. This reduces tension, diffuses conflict, and protects your customer relationships for the long haul.
Your customers are valuable to your business, and our services can help you show them.
Option 1
Our 90-Day Turnaround Solution
Equip your staff with the skills to get 98% of your current overdue receivables in your bank within 90-days (how great would that feel?!)
Our 90-day Turnaround Solution is your ticket to fast cash flow relief. By working with your in-house receivables team to create clear policies and procedures, we’ll help design and implement new, proven solutions to get you paid. Not only will your debts be better managed, but your team-culture will also experience a vast people-first transformation, contributing to long-term, sustainable success.
Choosing this solution will enable your business to benefit from:
Optimum cash flow, zero bad debts to write off, and money in your account in as little as 14-days.
Better synergistic communication and people skills across your entire team and business.
More effective and efficient systems that ensure future accounts don’t go unpaid.
A greater ability to connect with customers at a powerful, human-level to strengthen relationships.
Your team trained to set clear boundaries for your customers, and how to assert those in a respectful way.
Protected word-of-mouth reputation as your customers become advocates of your business.
Option 2
We Step in as Your In-House Receivables Management & Collection Team
Still guaranteeing your 90-day turnaround solution, we work alongside your admin or accounting team to manage your entire receivables operation for you.
Keep your staff doing what they do best, and entrust us to work our superpowers in your business receivables instead. By stepping in as a member of your team, we’ll personally contact your customers, and find a solution that works for every person involved.
Choosing this solution will enable your business to benefit from:
Optimum cash flow, zero bad debts to write off, and money in your account in as little as 14-days.
Our proven 3-step approach, strategically implemented into your business for you by its creator.
An expert in human behaviour and emotional response to deal with customers and protect relationships.
More effective and efficient systems that ensure future accounts don’t go unpaid.
A highly adaptable expert who can manage the unique needs and personalities of your clients.
Reduced strain and tension within your teams as they’re freed up to focus on their skills instead.
Option 3
Consultation & Training to Transform Your Business’ Culture
Deal with the root-cause of your overdue receivables challenges and set your business up for long-term, sustainable success.
Many businesses struggle with an “us and them” culture - whether that’s between your team internally, or between your team and the customers. Either one can strangle cash flow and hamper the growth of your business (and if both are an issue, you’ve got a bigger problem on your hands!)
By working to unify your team with one clear purpose and vision, we can help you transform the culture of your business, improve profits, and strengthen your customer relationships. You’ll start profiting in more ways than one from a kind, respectful, people-first philosophy that flows into everything you do.
Choosing this solution will enable your business to benefit from:
More positive attitudes and enhanced synergistic communication across teams and customers.
Improved customer relationships as they become advocates of your business.
A respectful, unified approach for mutual success long-term.
Increased sales, boosted referrals, 5-star reviews and more as your success starts to flow.
Stronger people skills to create a vibrant, motivated, and happy team.
Faster resolutions between your team and customers as everyone collaborates willingly.
We’ve Helped Hundreds of Businesses Enjoy More Cash Flow Confidence and Peace of Mind
Here’s what they had to say:
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“Amanda has been an integral member of our credit team for many years and together with our accounts clerk, she has ensured our bad debt level has been exceptionally low. Her skillset and commitment ensure we are paid sooner than many others which has improved cashflow and lowered our risk. We would recommend any business to use Amanda Lee“
Steven Humphris, Managing Director
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“Our overdue aged receivables were approaching their highest level ever when we contacted Amanda Lee . Previously, we had used two other commercial debt collectors and two solicitors. Both had delivered high costs, high write offs and high client exit numbers. Since implementing Amanda’s unique approach, our overdue receivables decreased 75.65% in six months. Most of this debt was more than 12 months old and we’d lost all hope of recovering it. Amanda’s methods created the results and rectified our receivables cash flow. I was skeptical at the start, but Amanda Lee aided us in forging stronger relationships with our customers and eliminated our overdue receivables issues.”
Luke Miller.
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“I personally can’t thank Amanda enough for the tools she supplied to myself and my team. We bought Amanda into the business in our earlier years to assist with receivables management and cash flow. Her methodology helped us build authentic relationships with our customers and improved our receivables cash flow and ability to continue selling to our customers, therefore giving us more opportunity to grow. Amanda’s approach brought our overdue receivables down to low single digit percentages and improved the cash flow in the company, while also improving our own team culture and relationships. This had a significant impact on the way we do business and deal with each other as a team. Our relationships and customer service became a priority and a matter of integrity in our business.“
Jason Daniels, Founder & Director
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“As the owner of Tenacity Design, I can’t emphasise enough the invaluable assistance Amanda provided in retrieving significant old debts from one of our major clients. Not only was she successful in securing the funds, but she also managed to maintain a strong client relationship throughout the process. This has allowed us to continue a seamless collaboration with our customer. Her professionalism and expertise are truly commendable. “
André Le Roes
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“Amanda has an excellent understanding of her clients needs and how to help them ensure that their customers pay and stay loyal at the same time.”
Dr Peter Ellis
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“I have no hesitation in recommending Amanda Lee. She is highly motivated and will work diligently on behalf of any client. I have passed Amanda's details on to various clients of mine in need of her services and all have provided me with glowing reviews.”
Amanda Cassar
